The Redbrick Helpdesk is staffed by our team of highly skilled volunteer Education Officers. The Helpdesk write and maintain a series of tutorials on RedBrick's systems. These are available on our wiki. The Helpdesk team can also be contacted by Email, and over IRC in the channel #helpdesk. You can access IRC by using one of the methods available here. The Helpdesk can be emailed at the Helpdesk Email address.