Helpdesk test 2005 EGM

G’day, Below are 33 questions, regarding `how do i use redbrick?’. All of these questions are in the form of a mail or a hey from an imaginary user, called Joe Bloggs (jb@redbrick.dcu.ie). All questions should be answered as if you were replying to him for real. Each question is worth 3 marks, but you should try to get as much into your answers as possible, as there may be more than one correct answer.

You can assume for the questions, that the user is using the following programs (unless specified otherwise):

  • Email: mutt
  • News: slrn
  • IRC: BitchX

Eoghan atlas' Gaffney Unakeloe’ Kehoe
John `art_wolf’ Doyle

Best of Luck.

  1. Message from jb@carbon on pts/272 at [ Thu 10/Feb/2005 20:35:01 GMT ] ...
        ooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
        O Hey, a friend of mine was telling me that i'm able to log in to     O
        O redbrick from my linux machine without having to put in a password. O
        O Is this possible?                                                   O
        O                                                                     O
        O How do i do this? Would it be a bad idea?                           O
        ooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
    EOF
        
  2. Message from jb@carbon on pts/272 at [ Thu 10/Feb/2005 20:43:18 GMT ] ...
        oooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
        O Hi, i've a slight problem here. I'm trying to use WS_FTP Pro here to O
        O upload some files on to redbrick, but it won't connect for some      O
        O reason. It's set to ftp mode, and definately the right password.     O
        O Also, how much disk space do we get?                                 O
        oooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
    EOF
        
  3. Date: Wed, 9 Feb 2005 16:05:51 +0000
    From: joe.bloggs@mail.dcu.ie
    To: helpdesk@redbrick.dcu.ie
    Subject: [Helpdesk] Website Problems. 
    
    Hi, Sorry to bother you guys again, but i have a question.
    
    I just ran ls -al ~. Why is my public_html directory lrwxrwxrwx. Does that mean that my public_html dir is writable to everyone?
    
    JB
        
  4. Message from jb@carbon on pts/272 at [ Thu 10/Feb/2005 20:49:53 GMT ] ...
              oooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
              O i don't know what you guys see in this newsboards thing. O
              O i can only see one or two boards. are there more?        O
              O how do i subscribe to them if i can't see them?          O
              oooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
    EOF
        
  5. Message from jb@carbon on pts/272 at [ Thu 10/Feb/2005 20:51:45 GMT ] ...
        ooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
        O OMG. I just lost a hey from someone. i think it might have been     O
        O important. i was posting to the boards, i saw it for a sec, then it O
        O disappeared. how do i find out who it was?                          O
        ooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
    EOF
        
  6. Message from jb@carbon on pts/272 at [ Thu 10/Feb/2005 20:54:13 GMT ] ...
         .------------------------------ JB-HEY ------------------------------.
         | Hey, i've a question. lots of my friends can hey people with fancy |
         | borders (like mine) but don't have to type -b and -t and all that. |
         | How do i be cool like them?                                        |
         .--------------------------------------------------------------------.
    EOF
        
  7. Name 5 of the redbrick servers. (Slightly off topic).

  8. Date: Wed, 12 Feb 2005 24:05:51 +0000
    From: joe.bloggs@mail.dcu.ie
    To: helpdesk@redbrick.dcu.ie
    Subject: [Helpdesk] Fingering?
    
    Hey, I've just noticed that when i finger people, they have cool stuff in their plan and project. 
    How do i do something like that? 
    
    Ta, JB
        
  9. Message from jb@carbon on pts/272 at [ Thu 10/Feb/2005 21:07:08 GMT ] ...
        oooooooooooooooooooooooooooooooo JB-HEY oooooooooooooooooooooooooooooooo
        O yo. i'm doing one of those stupid Java assignments. was about to try O
        O compiling it on carbon, when someone said i wouldn't be able to.     O
        O what's the story?                                                    O
        oooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
    EOF
        
  10. Message from jb@carbon on pts/379 at [ Fri 11/Feb/2005 17:02:52 GMT ] ...
                ooooooooooooooooooooooooooooooooooooooooooooooooooooo
                O hey, how do i get an account on the mysql server? O
                ooooooooooooooooooooooooooooooooooooooooooooooooooooo
    EOF
       
  11. Message from jb@carbon on pts/272 at [ Thu 10/Feb/2005 21:13:24 GMT ] ...
       ooooooooooooooooooooooooooooooo JB-HEY oooooooooooooooooooooooooooooooo
       O sorry about bugging you. i've got the mail about the Mysql details, O
       O but how do i log in?                                                O
       ooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
    EOF
       
  12. Message from jb@carbon on pts/272 at [ Thu 10/Feb/2005 21:17:00 GMT ] ...
       ooooooooooooooooooooooooooooooo JB-HEY oooooooooooooooooooooooooooooooo
       O MySQL is teh gh3y. It's broken  more than it's working. I've got a  O
       O brand spanking new Postgres account. Is there any way to convert my O
       O mysql tables to postgres format?                                    O
       ooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
    EOF
       
  13. Message from jb@carbon on pts/272 at [ Thu 10/Feb/2005 21:33:30 GMT ] ...
       ooooooooooooooooooooooooooooooo JB-HEY oooooooooooooooooooooooooooooooo
       O hey, this irc lark is fun. i'm using bitchX at the moment, but when O
       O i join other rooms, the people in the first room can't see what i'm O
       O saying, only the ones in the new one. How do i talk in the first    O
       O room again?                                                         0
       ooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
    EOF
       
  14. 21:37:17  hey, i'm using irssi now. it's cooool. Loads of people are
                 using colours. how do i do that?
       
  15. Date: Thu, 10 Feb 2005 19:56:56 +0000
    From: JoE bLoGgS 
    To: Eoghan Gaffney 
    Subject: [Helpdesk] Editors?
    
    Hey, how do i save something in Nano without having to exit? It's being a real pain. Ta
       
  16. Message from jb@carbon on pts/331 at [ Mon 14/Feb/2005 01:53:56 GMT ] ...
             ooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
             O hey, i want to change my finger info? how do i do this? O
             ooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
    EOF
       
  17. Message from jb@carbon on pts/331 at [ Mon 14/Feb/2005 01:58:45 GMT ] ...
        oooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
        O I've a slight problem. I suspended 3 different processes. How do i O
        O get a list of what i have suspended? Also, how would i resume the  O
        O second one?                                                        O
        oooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
    EOF
       
  18. Message from jb@carbon on pts/331 at [ Mon 14/Feb/2005 02:07:38 GMT ] ...
       oooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
       O i've a process running in the background, and i just want to get rid O
       O of it without resuming it. what should i do?                         O
       oooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
    EOF
       
  19. Message from jb@carbon on pts/331 at [ Mon 14/Feb/2005 02:11:14 GMT ] ...
        ooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
        O what's an ACL? someone said they're really handy. Can i use them? O
        ooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
    EOF
       
  20. Message from jb@carbon on pts/272 at [ Thu 10/Feb/2005 21:53:36 GMT ] ...
           ooooooooooooooooooooooooooo JB-HEY oooooooooooooooooooooooooooo
           O yo. nano has pissed me off once too many.                   O
           O i've started using vim. are there any tutorials on redbrick?O
           O how do i save things and quit?                              O
           ooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
    EOF
       
  21. Spot the errors in the script:

    ---
    #
    # Script to print user information who currently login, current date & time
    #
    clear
    echo "Hello $_USER"
    echo "Today is \c ";date
    echo "Number of user login : \c" ; who > wc -l
    echo "Calendar"
    calender
    exit 0
    ---
       
  22. And again…

    Program:

    Errors recieved: Warning: unknown mime-type for “Wow, my first perl program!” – using +”application/*” Error: no such file “Wow, my first perl program!”

  23. Message from jb@carbon on pts/272 at [ Mon 14/Feb/2005 00:59:08 GMT ] ...
       ooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
       O hi, i'm working on my website at the moment. i have some .jsp files O
       O in my public_html dir, and was wondering why they're not working?   O
       O thanks, joe                                                         O
       ooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
    EOF
       
  24. Date: Mon, 14 Feb 2005 00:52:44 +0000
    From: jb 
    Subject: Website Woes
    To: Helpdesk 
    
    Hey,
       I've a servlet here that writes to a file, but this isn't working. Any ideas why?
    
       Joe
       
  25. Message from jb@carbon on pts/272 at [ Mon 14/Feb/2005 01:02:56 GMT ] ...
        oooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
        O hey, my mate said it's possible to reattach a screen session (even O
        O if you have it attached somewhere else already) and keep them in   O
        O sync with each other. How do i do this?                            O
        oooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
    EOF
       
  26. Message from jb@carbon on pts/272 at [ Mon 14/Feb/2005 01:05:14 GMT ] ...
       oooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
       O hey, i just tried running screen, and i got this error. I want to    O
       O get rid of the second screen that's listed, but i don't want to have O
       O to log reattach and close each window. How do i do this?             O
       O                                                                      O
       O jb@carbon: screen -r                                                 O
       O There are several suitable screens on:                               O
       O  21664.pts-170.carbon (Detached)                                     O
       O  10948.pts-454.carbon (Detached)                                     O
       oooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
    EOF
       
  27. Message from jb@carbon on pts/272 at [ Mon 14/Feb/2005 01:09:20 GMT ] ...
       oooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
       O Hey, i've just uploaded my website to redbrick, using winscp, but    O
       O when i go to my website, (www.redbrick.dcu.ie/~jb) it's not working. O
       O it's definately working on my local machine, and it's only html. can O
       O you help?                                                            O
       oooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
    EOF
       
  28. Message from jb@carbon on pts/272 at [ Mon 14/Feb/2005 01:12:08 GMT ] ...
        oooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
        O Hey, how do i go about changing the colours on the command prompt? O
        O My friend was telling me that it's something to do with my .zshrc, O
        O but i'm totally lost. Any chance of a bit of info?                 O
        oooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
    EOF
       
  29. Date: Mon, 14 Feb 2005 00:52:44 +0000
    From: jb 
    Subject: Prompt questions
    To: Helpdesk 
    
    Hey, i was wondering if you could tell me how i would set my command prompt so when i log in, i get:
    
    username@carbon.redbrick.dcu.ie:                    2005-02-11:pts/100
    
    (where pts/100 is my current tty)
    
    Thanks
       
  30. Message from jblg@carbon on pts/192 at [ Tue 13/Apr/2004 13:25:18 ] ...
       +---------------------------- Joe Bloggs  -----------------------------+    
       | I have found that all my mail from RedBrick is going to my DCU mail  |
       | account. How do I stop my mail forwarding to my DCU mail? I'm only a |
       | newbie                                                               |
       +______________________________________________________________________+
    EOF
       
  31. Date: Mon, 14 Feb 2005 00:52:44 +0000
    From: jb 
    Subject: Prompt questions
    To: Helpdesk 
    
    Hi,
     I created a .procmailrc in my home directory and placed this rule into it:
    
          :0:
          *^(TT|CC|Delivered-To): .*dcu@redbrick.dcu.ie
          .dcue/
    
     My muttrc contains the following:
       set folder=~/Maildir
       set spoolfile=~/Maildir
       mailboxes =.dcu
    
     But when i type "mutt" I only see a blank screen, what am i doing wrong?
    
     Joe Bloggs
       
  32. Message from keloe@carbon on pts/315 at [ Fri 11/Feb/2005 15:38:54 GMT ] ...
                  +------- the world is one hell of a place -------+
                  | Just two short questions:                      |
                  | 1) How do I create a signature for my emails?  |
                  | 2) How do I attach a file to an email in mutt? |
                  |                                                |
                  +________________________________________________+
    EOF
       
  33. Message from jb@carbon on pts/272 at [ Mon 14/Feb/2005 01:21:57 GMT ] ...
       oooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
       O hey, i've had enough of mutt, and want something nicer. I've heard i O
       O can check my redbrick mail through a browser, can you tell me the    O
       O URL?                                                                 O
       oooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
    EOF